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A legal AI chatbot that qualifies potential clients, answers questions about your practice areas, and books consultations around the clock.
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35,000+ brands rely on Text to serve their customers every day.
Potential clients get instant answers from your AI chatbot about legal services, case types, and consultation steps. No waiting on your legal team.
Potential clients get instant answers from your AI chatbot about legal services, case types, and consultation steps. No waiting on your legal team.
Your AI assistant handles client intake while legal team members focus on billable case work.
The legal chatbot supports your intake process 24/7, even on weekends and holidays.
Your legal chatbot follows up with prospective clients and helps them understand their legal options automatically.
With campaigns, you can proactively connect with potential clients - welcoming new visitors, offering legal guidance, capturing leads, and announcing firm updates.
An AI-powered legal chatbot cuts costs by automating client intake and law firm workflows.
Legal professionals use an AI assistant to manage client data, case workflows, and law firm operations more efficiently.
Free 14-day trial No credit card required
AI-powered
Train ChatBot.com on your specific practice areas - legal documents, personal injury, criminal defense, or any other. Clients always get relevant, accurate answers.
Decide which languages your AI agent speaks to customers.
Track every conversation your AI agent resolved without escalation.
Give your AI agent a role, a voice, and clear limits to work within.
Website
Mail
SMS
WhatsApp
Messenger
ChatBot.com connects to your case management system, CRM, and client portal - giving your AI agent real-time context on every matter. Built on 20+ years of legal industry expertise. You're live in hours.
Sign up freeSee exactly where potential clients drop off, what questions they ask most, and which practice areas drive the most inquiries. Grow your firm with real evidence.
Track conversion rates from website visitor to booked consultation. Identify which intake steps create friction. Law firms using Text see more consultations booked within weeks.
Understand what prospective clients need before they contact you. Use those insights to improve your website, intake process, and lead generation strategy.
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See how ChatBot.com helps teams in every industry automate conversations and deliver instant, 24/7 support.
A legal-services chatbot is a website chat assistant configured with a law firm's approved general information and intake questions. It can collect contact details, explain standard next steps, and route an inquiry. It should not provide legal advice or make decisions about a person's case.
A firm can configure approved intake questions for personal injury inquiries and collect the information its team needs for an initial review. The chatbot should not assess case merit, predict an outcome, or request unnecessary sensitive information.
Yes. A lawyer should review the source material, instructions, intake questions, and escalation rules before publication and use conversation analytics to monitor the chatbot after launch. The chatbot should provide only approved general information and direct requests for legal advice or case-specific guidance to a qualified professional.
A law firm can configure the chatbot to collect contact details and consent for follow-up, then pass that information to an approved workflow. Any automated message sequence should comply with the firm's privacy, advertising, and professional-conduct obligations.
ChatBot.com can pass information to other tools through supported integrations, webhooks, or automation services such as Zapier. The exact connection depends on the firm's website and case-management stack. Before sending client information, the firm should confirm data handling, access controls, and professional-compliance requirements for each connected system.
A chatbot can answer recurring questions about the firm, practice areas, and intake process, then collect information for follow-up. This can reduce repetitive exchanges, but it does not guarantee more clients and should always provide a route to qualified staff.
The website chatbot can present approved intake questions and collect contact details and a short description of the inquiry. The firm decides what happens next, including confirmation, routing, and any consent-based follow-up workflow.
Law firms can use the AI chatbot builder to customize approved website content, practice-area information, intake questions, tone guidelines, and routing rules. Sensitive client or case information should only be used through workflows that meet the firm's privacy, security, and professional-responsibility requirements.
A law firm should review ChatBot.com's documented security and privacy controls before collecting client information. The firm remains responsible for configuring access, retention, consent, and integrations to meet its legal and professional obligations. Avoid collecting case files or privileged information unless the approved workflow is designed for it.
ChatBot.com currently offers a 14-day free trial without requiring a credit card. A law firm can use it to test approved content and intake flows, but should complete its privacy, security, and professional review before publishing the chatbot to prospective clients.