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Take reservations, answer menu questions, and turn every guest inquiry into a booking. Your front of house handles the room, the chatbot handles the rest.
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35,000+ companies choose Text to connect with their customers.
Your restaurant chatbot handles guest inquiries around the clock. It automates table reservations, answers menu questions instantly, and saves your front-of-house team time on repetitive tasks.
Guests get instant answers from your AI chatbot about table availability, menu options, and event bookings. No waiting on your restaurant team.
Your AI agent handles food orders while restaurant staff focus on delivering great dining experiences.
The restaurant chatbot accepts table reservations and guest queries 24/7, even when you are closed.
Your restaurant chatbot collects guest feedback and helps diners get answers about specials, dietary options, and events.
With campaigns, you can proactively connect with your guests - welcoming returning diners, offering table upgrades, capturing reservations, and announcing new menu items.
An AI-powered restaurant chatbot reduces costs by automating guest support and reservation management.
Restaurant managers use an AI agent to manage guest data, reservation workflows, and service operations more efficiently.
Free 14-day trial No credit card required
AI-powered
Train ChatBot.com on your full menu, daily specials, dietary options, and allergen information. Guests get accurate, personalized responses about every dish - not a generic 'please check our website.'
Define the language scope your AI agent operates in globally.
Know how many chats your AI agent handled from start to finish.
Define the guardrails your AI agent operates within across every conversation.
Website
Mail
SMS
WhatsApp
Messenger
Text's restaurant chatbot connects to delivery apps, POS systems, and platforms your restaurant already uses. The AI chatbot integrates seamlessly with reservation, ordering, and inventory management tools.
Sign up freeEvery table booking, menu inquiry, and customer feedback response is a signal. Text turns those signals into actionable insights - helping you improve table turnover, menu performance, and guest loyalty.
Track table reservation rates, most popular menu inquiries, feedback scores, and repeat visit frequency. Know exactly what drives your best guests back - and do more of it.
Understand customer preferences, dietary needs, and ordering patterns at scale. Use real diner data to personalize your loyalty programs and design a menu that drives repeat visits.
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See how ChatBot.com helps teams in every industry automate conversations and deliver instant, 24/7 support.
A restaurant chatbot can give guests quick access to opening hours, menu information, location details, and reservation policies. It can also collect booking, order, or feedback requests. Completing those actions and showing live availability requires a connection to the restaurant's reservation or ordering system.
The chatbot can answer menu questions from information supplied by the restaurant, including ingredients, published dietary notes, and current specials. Allergy questions should use carefully maintained source content and direct guests to staff when confirmation is needed.
The restaurant can configure a conversation flow to request and collect feedback. Sending a post-visit message requires the appropriate channel, consent, and trigger. The team can use conversation reports to review collected responses and identify recurring themes.
The chatbot can explain ordering and delivery policies and direct guests to the appropriate order page. Taking an order, showing delivery status, or retrieving a previous purchase requires a secure connection to the ordering or delivery platform.
The chatbot can explain a restaurant's published loyalty rules and direct guests to the program. Showing a balance, redeeming a reward, or personalizing an offer requires authorized access to the loyalty system and appropriate consent.
The chatbot can collect a reservation request or direct guests to the restaurant's booking page. Showing live table availability, confirming a reservation, changing a booking, or sending reminders requires a connection to the reservation system.
Yes. Restaurants can configure a multilingual chatbot and choose which supported languages the AI agent may use. Menu, allergy, reservation, and policy information should be maintained and tested in every enabled language, with a route to staff when confirmation is needed.
Relevant ChatBot.com capabilities include AI answers based on approved restaurant content, visual conversation flows, a website chat widget, lead or request collection, integrations, and reports. Confirmed reservations, orders, or personalized account data require connections to the restaurant's systems.
ChatBot.com can connect to supported tools through native integrations, webhooks, or automation services such as Zapier. Compatibility with a particular POS, delivery, reservation, or inventory platform depends on that system and the workflow the restaurant configures.
ChatBot.com currently offers a 14-day free trial without requiring a credit card. Restaurants should check the pricing page for current plans, usage limits, and feature availability before choosing a subscription.